/* ===== 答疑中心 /answers/ ===== */
.page-faq {
  display: block;
  background: var(--moon);
  color: var(--ink);
}

/* ---- 面包屑 ---- */
.page-faq .faq-crumbs {
  padding-top: 18px;
  padding-bottom: 2px;
}

/* ---- 首屏 ---- */
.page-faq .faq-hero {
  padding: clamp(18px, 4vw, 38px) 0 clamp(30px, 5vw, 54px);
  background:
    radial-gradient(110% 88% at 4% 0%, rgba(232, 131, 58, 0.18), rgba(250, 245, 236, 0) 62%),
    linear-gradient(180deg, var(--moon) 0%, var(--moon-deep) 100%);
  border-bottom-left-radius: var(--radius-lg);
  border-bottom-right-radius: var(--radius-lg);
}

.page-faq .faq-hero__inner {
  max-width: 780px;
}

.page-faq .faq-eyebrow {
  display: inline-flex;
  align-items: center;
  gap: 9px;
  margin: 0;
  font-family: var(--font-display);
  font-size: 11.5px;
  font-weight: 600;
  letter-spacing: 0.14em;
  text-transform: uppercase;
  color: var(--apricot-deep);
}

.page-faq .faq-eyebrow::before {
  content: "";
  width: 22px;
  height: 3px;
  border-radius: var(--radius-pill);
  background: var(--apricot);
}

.page-faq .faq-hero__title {
  margin: 14px 0 0;
  font-family: var(--font-display);
  font-size: clamp(30px, 7.2vw, 58px);
  font-weight: 900;
  line-height: 1.1;
  letter-spacing: -0.015em;
  color: var(--pine);
}

.page-faq .faq-hero__lead {
  margin: 18px 0 0;
  max-width: 42ch;
  font-size: clamp(15.5px, 1.7vw, 17.5px);
  line-height: 1.82;
  color: var(--pine-2);
}

.page-faq .faq-hero__chips {
  margin-top: 22px;
}

/* ---- 三步自查 ---- */
.page-faq .faq-guide {
  padding: clamp(32px, 6vw, 68px) 0 clamp(8px, 2vw, 16px);
}

.page-faq .faq-guide__head {
  max-width: 620px;
}

.page-faq .faq-guide__title {
  margin: 12px 0 0;
  font-family: var(--font-display);
  font-size: clamp(24px, 4vw, 36px);
  font-weight: 900;
  line-height: 1.25;
  letter-spacing: -0.01em;
  color: var(--pine);
}

.page-faq .faq-guide__sub {
  margin: 12px 0 0;
  font-size: 15.5px;
  line-height: 1.8;
  color: var(--pine-2);
}

.page-faq .faq-guide__grid {
  margin-top: clamp(22px, 3.4vw, 34px);
  row-gap: 22px;
  column-gap: 22px;
  align-items: stretch;
}

.page-faq .faq-steps {
  position: relative;
  display: flex;
  flex-direction: column;
  gap: 16px;
  margin: 0;
  padding: 0;
  list-style: none;
}

.page-faq .faq-step {
  position: relative;
  padding: 20px 18px 22px;
  background: var(--moon);
  border: 1px solid var(--line);
  border-radius: var(--radius-md);
  box-shadow: var(--shadow-soft);
  transition: transform var(--dur) var(--ease), box-shadow var(--dur) var(--ease);
}

.page-faq .faq-step:first-child {
  background: linear-gradient(158deg, rgba(247, 207, 166, 0.55), var(--moon) 64%);
  border-color: var(--apricot-soft);
}

.page-faq .faq-step__num {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  width: 34px;
  height: 34px;
  border-radius: var(--radius-pill);
  background: var(--apricot);
  color: var(--moon);
  font-size: 13.5px;
  font-weight: 700;
  letter-spacing: 0.06em;
}

.page-faq .faq-step__title {
  margin: 13px 0 0;
  font-family: var(--font-display);
  font-size: 17px;
  font-weight: 700;
  line-height: 1.45;
  color: var(--pine);
}

.page-faq .faq-step__text {
  margin: 8px 0 0;
  font-size: 14.5px;
  line-height: 1.72;
  color: var(--pine-2);
}

.page-faq .faq-guide__media {
  margin: 0;
  overflow: hidden;
  border-radius: var(--radius-md);
  background: linear-gradient(150deg, var(--apricot-soft), var(--moon-deep));
  box-shadow: var(--shadow-lift);
  aspect-ratio: 3 / 2;
}

.page-faq .faq-guide__media img {
  display: block;
  width: 100%;
  height: 100%;
  object-fit: cover;
}

/* ---- 四类问题标签页 ---- */
.page-faq .faq-cats {
  padding: clamp(34px, 6vw, 76px) 0 clamp(24px, 4vw, 48px);
}

.page-faq .faq-cats__head {
  max-width: 620px;
}

.page-faq .faq-cats__title {
  margin: 12px 0 0;
  font-family: var(--font-display);
  font-size: clamp(24px, 4vw, 36px);
  font-weight: 900;
  line-height: 1.25;
  letter-spacing: -0.01em;
  color: var(--pine);
}

.page-faq .faq-cats__sub {
  margin: 12px 0 0;
  font-size: 15.5px;
  line-height: 1.8;
  color: var(--pine-2);
}

.page-faq .faq-tablist {
  display: flex;
  gap: 9px;
  margin-top: clamp(20px, 3vw, 30px);
  padding-bottom: 14px;
  overflow-x: auto;
  -webkit-overflow-scrolling: touch;
  scrollbar-width: thin;
  border-bottom: 1px dashed var(--line);
}

.page-faq .faq-tab {
  flex: 0 0 auto;
  min-height: 44px;
  padding: 10px 20px;
  border: 1px solid var(--line);
  border-radius: var(--radius-pill);
  background: var(--moon-deep);
  color: var(--pine-2);
  font-family: var(--font-display);
  font-size: 14.5px;
  font-weight: 600;
  letter-spacing: 0.02em;
  white-space: nowrap;
  cursor: pointer;
  transition: background var(--dur) var(--ease), color var(--dur) var(--ease),
    border-color var(--dur) var(--ease), transform var(--dur) var(--ease);
}

.page-faq .faq-tab:hover {
  background: var(--moon);
  transform: translateY(-2px);
}

.page-faq .faq-tab[aria-selected="true"] {
  background: var(--apricot);
  border-color: var(--apricot);
  color: var(--moon);
}

.page-faq .faq-tab:focus-visible {
  outline: 3px solid var(--blue);
  outline-offset: 3px;
}

.page-faq .faq-panel {
  display: block;
  padding-top: clamp(20px, 3vw, 30px);
}

.page-faq .faq-tabs[data-enhanced] .faq-panel {
  display: none;
}

.page-faq .faq-tabs[data-enhanced] .faq-panel:not([hidden]) {
  display: block;
}

.page-faq .faq-panel:focus-visible {
  outline: 2px solid var(--blue);
  outline-offset: 8px;
  border-radius: var(--radius-sm);
}

.page-faq .faq-panel__intro {
  margin: 0 0 20px;
  max-width: 50ch;
  padding-left: 14px;
  border-left: 3px solid var(--apricot-soft);
  font-size: 15px;
  line-height: 1.78;
  color: var(--pine-2);
}

.page-faq .faq-panel__media {
  margin: 0 0 20px;
  overflow: hidden;
  border-radius: var(--radius-md);
  background: linear-gradient(160deg, var(--pine-2), var(--pine));
  aspect-ratio: 3 / 2;
}

.page-faq .faq-panel__media img {
  display: block;
  width: 100%;
  height: 100%;
  object-fit: cover;
}

.page-faq .faq-list {
  display: grid;
  gap: 12px;
  align-items: start;
}

.page-faq .faq-item {
  overflow: hidden;
  border: 1px solid var(--line);
  border-radius: var(--radius-md);
  background: var(--moon);
  box-shadow: var(--shadow-soft);
  transition: border-color var(--dur) var(--ease), box-shadow var(--dur) var(--ease);
}

.page-faq .faq-item:hover {
  border-color: var(--apricot-soft);
}

.page-faq .faq-item[open] {
  border-color: var(--apricot-soft);
  box-shadow: var(--shadow-lift);
}

.page-faq .faq-item__q {
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
  gap: 14px;
  min-height: 56px;
  padding: 17px 18px;
  cursor: pointer;
  list-style: none;
  font-family: var(--font-display);
  font-size: 15.5px;
  font-weight: 600;
  line-height: 1.55;
  color: var(--pine);
}

.page-faq .faq-item__q::-webkit-details-marker {
  display: none;
}

.page-faq .faq-item__q::marker {
  content: "";
}

.page-faq .faq-item__q:focus-visible {
  outline: 3px solid var(--blue);
  outline-offset: -3px;
  border-radius: var(--radius-md);
}

.page-faq .faq-item__text {
  flex: 1 1 auto;
}

.page-faq .faq-item__icon {
  position: relative;
  flex: 0 0 auto;
  width: 30px;
  height: 30px;
  margin-top: 1px;
  border-radius: var(--radius-pill);
  background: var(--apricot-soft);
  transition: background var(--dur) var(--ease);
}

.page-faq .faq-item__icon::before,
.page-faq .faq-item__icon::after {
  content: "";
  position: absolute;
  top: 50%;
  left: 50%;
  width: 13px;
  height: 2px;
  border-radius: 2px;
  background: var(--apricot-deep);
  transform: translate(-50%, -50%);
}

.page-faq .faq-item__icon::after {
  transform: translate(-50%, -50%) rotate(90deg);
  transition: transform var(--dur) var(--ease), opacity var(--dur) var(--ease);
}

.page-faq .faq-item[open] .faq-item__icon {
  background: var(--apricot);
}

.page-faq .faq-item[open] .faq-item__icon::before,
.page-faq .faq-item[open] .faq-item__icon::after {
  background: var(--moon);
}

.page-faq .faq-item[open] .faq-item__icon::after {
  transform: translate(-50%, -50%) rotate(0deg);
  opacity: 0;
}

.page-faq .faq-item__a {
  margin: 0 18px;
  padding: 15px 0 19px;
  border-top: 1px dashed var(--line);
  font-size: 14.5px;
  line-height: 1.82;
  color: var(--pine-2);
}

.page-faq .faq-item__a p {
  margin: 0 0 10px;
}

.page-faq .faq-item__a p:last-child {
  margin-bottom: 0;
}

.page-faq .faq-item__a a {
  color: var(--pine);
  font-weight: 600;
  text-decoration: underline;
  text-decoration-color: var(--apricot);
  text-decoration-thickness: 2px;
  text-underline-offset: 3px;
}

.page-faq .faq-item__a a:hover {
  color: var(--apricot-deep);
}

/* ---- 兜底联系条 ---- */
.page-faq .faq-help {
  padding: clamp(10px, 2vw, 20px) 0 clamp(48px, 8vw, 96px);
}

.page-faq .faq-help__panel {
  display: grid;
  gap: 26px;
  padding: clamp(26px, 4.4vw, 48px);
  border-radius: var(--radius-lg);
  background:
    radial-gradient(120% 130% at 90% 6%, rgba(47, 107, 228, 0.2), rgba(23, 52, 44, 0) 58%),
    var(--pine);
  color: var(--moon);
  box-shadow: var(--shadow-lift);
}

.page-faq .faq-help__eyebrow {
  display: block;
  margin: 0;
  font-size: 11.5px;
  font-weight: 600;
  letter-spacing: 0.14em;
  text-transform: uppercase;
  color: var(--apricot-soft);
}

.page-faq .faq-help__title {
  margin: 12px 0 0;
  font-family: var(--font-display);
  font-size: clamp(22px, 3.4vw, 32px);
  font-weight: 900;
  line-height: 1.3;
  color: var(--moon);
}

.page-faq .faq-help__text {
  margin: 14px 0 0;
  max-width: 46ch;
  font-size: 15px;
  line-height: 1.82;
  color: rgba(250, 245, 236, 0.82);
}

.page-faq .faq-help__channels {
  display: grid;
  gap: 16px;
  margin-top: 24px;
}

.page-faq .faq-help__label {
  display: block;
  font-size: 11.5px;
  font-weight: 600;
  letter-spacing: 0.14em;
  text-transform: uppercase;
  color: var(--apricot-soft);
}

.page-faq .faq-help__value {
  display: block;
  margin-top: 6px;
  font-family: var(--font-mono);
  font-size: 14.5px;
  line-height: 1.6;
  color: var(--moon);
  word-break: break-word;
}

.page-faq .faq-help__aside {
  padding-top: 22px;
  border-top: 1px solid rgba(250, 245, 236, 0.18);
}

.page-faq .faq-help__aside-title {
  margin: 0 0 12px;
  font-size: 11.5px;
  font-weight: 600;
  letter-spacing: 0.14em;
  text-transform: uppercase;
  color: var(--blue-soft);
}

.page-faq .faq-help__list {
  margin: 0;
  padding: 0;
  list-style: none;
  display: grid;
  gap: 6px;
}

.page-faq .faq-help__link {
  display: inline-flex;
  align-items: center;
  min-height: 44px;
  font-size: 15px;
  font-weight: 600;
  line-height: 1.5;
  color: var(--moon);
  text-decoration: underline;
  text-decoration-color: var(--apricot);
  text-decoration-thickness: 2px;
  text-underline-offset: 4px;
  transition: color var(--dur) var(--ease);
}

.page-faq .faq-help__link:hover {
  color: var(--apricot-soft);
}

.page-faq .faq-help__link:focus-visible {
  outline: 3px solid var(--blue-soft);
  outline-offset: 3px;
  border-radius: var(--radius-xs);
}

/* ---- 窄屏到宽屏 ---- */
@media (max-width: 519px) {
  .page-faq .faq-hero__title {
    font-size: 29px;
  }

  .page-faq .faq-item__q {
    padding: 15px 15px;
    font-size: 15px;
  }

  .page-faq .faq-item__a {
    margin: 0 15px;
  }

  .page-faq .faq-panel__intro {
    padding-left: 12px;
  }
}

@media (min-width: 720px) {
  .page-faq .faq-list {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }

  .page-faq .faq-help__channels {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }
}

@media (min-width: 900px) {
  .page-faq .faq-steps {
    flex-direction: row;
    gap: 16px;
  }

  .page-faq .faq-step {
    flex: 1 1 0;
    min-width: 0;
  }

  .page-faq .faq-step + .faq-step::before {
    content: "";
    position: absolute;
    top: 36px;
    left: -16px;
    width: 16px;
    border-top: 2px dashed var(--line);
  }

  .page-faq .faq-guide__media {
    aspect-ratio: auto;
    align-self: stretch;
    min-height: 100%;
  }

  .page-faq .faq-help__panel {
    grid-template-columns: minmax(0, 1.55fr) minmax(0, 0.85fr);
    gap: 34px;
    align-items: start;
  }

  .page-faq .faq-help__aside {
    padding-top: 0;
    padding-left: 28px;
    border-top: 0;
    border-left: 1px solid rgba(250, 245, 236, 0.18);
  }
}

@media (min-width: 1200px) {
  .page-faq .faq-hero__lead {
    max-width: 44ch;
  }

  .page-faq .faq-panel__intro {
    max-width: 56ch;
  }
}

@media (prefers-reduced-motion: reduce) {
  .page-faq .faq-tab,
  .page-faq .faq-item,
  .page-faq .faq-item__icon,
  .page-faq .faq-item__icon::after,
  .page-faq .faq-step {
    transition: none;
  }
}